How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Kelly Your Own Question

Mike Kelly
Mike Kelly, Auto Mechanic
Category: Car
Satisfied Customers: 5381
Experience:  17 years experience as a auto mechanic,foreign and domestic.5 years running my own repair business.
19374685
Type Your Car Question Here...
Mike Kelly is online now
A new question is answered every 9 seconds

2500HD: 2002 duramax 3rd starter. When I try starting i get

Resolved Question:

2002 duramax 3rd starter. When I try starting i get a grinding noise quit walk away come back five minutes later starts right away anybody have any idea
Submitted: 2 years ago.
Category: Car
Expert:  Mike Kelly replied 2 years ago.
Hi,how are you?These vehicles have a history of the flywheel cracking and the teeth of the flywheel prematurely wearing allowing the starter not to make a good contact,has anyone checked this if not,the starter needs to be removed and the flywheel rotated completely around and while visually inspecting the flywheel.
Customer: replied 2 years ago.
Flywheel has been checked
Expert:  Mike Kelly replied 2 years ago.
Ok,where are you purchasing the starters?
Customer: replied 2 years ago.
Advanced auto
Expert:  Mike Kelly replied 2 years ago.
Ok,This needs to be a a/c delco starter on this unit,the after market starters are not going to hold up with this vehicle.The only reason you will get the grinding noise is the flywheel or the starter.
Customer: replied 2 years ago.
Wat about electrical
Expert:  Mike Kelly replied 2 years ago.

The electrical will not generally cause the grinding noise,the electrical will cause the solenoid to not engage or stay engaged but will not make the grinding noise.If the solenoid stays engaged it will make a whirling type sound but the sound will be clear that the starter is not engaging.

Customer: replied 2 years ago.
The weird thing is when it gets to grinding like that and it does it every time you hook jumper cables up to another vehicle it starts perfect
Expert:  Mike Kelly replied 2 years ago.
That tells me that there is a issue with the starter not spinning fast enough,i have not had any luck with starters on these vehicles if they are not a/c delco.
Customer: replied 2 years ago.
So your saying still the starter
Expert:  Mike Kelly replied 2 years ago.
Thats correct
Customer: replied 2 years ago.
Its not consisten on the grinding noise
Expert:  Mike Kelly replied 2 years ago.
Thats why i was asking about the flywheel because if the flywheel had a bad spot this would not occur every time,but since the flywheel has been eliminated this brings us back to the starter.
Mike Kelly, Auto Mechanic
Category: Car
Satisfied Customers: 5381
Experience: 17 years experience as a auto mechanic,foreign and domestic.5 years running my own repair business.
Mike Kelly and 12 other Car Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician
 
 
 
Chat Now With An Auto Mechanic
Mike Kelly
Mike Kelly
Auto Mechanic
733 Satisfied Customers
17 years experience as a auto mechanic,foreign and domestic.5 years running my own repair business.