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Wolfgang
Wolfgang, Master Auto Tech
Category: Car
Satisfied Customers: 3040
Experience:  Master, L1, L2, ASE 15yrs and running.
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Bentley Arnage: I have a 1999 Bentley Arnage that all of the

Customer Question

I have a 1999 Bentley Arnage that all of the windows have stopped working
Submitted: 2 years ago.
Category: Car
Expert:  Wolfgang replied 2 years ago.

Eurocar Inc. :

Hello there! I'm Eurocar ! I will try to assist you as much as I can. Quality research = Quality answer!!

Eurocar Inc. :

to get the factory information i do need your 17 digit serial # XXXXX the vehicle to assist in your window issue


thanks

Wolfgang, Master Auto Tech
Category: Car
Satisfied Customers: 3040
Experience: Master, L1, L2, ASE 15yrs and running.
Wolfgang and 14 other Car Specialists are ready to help you
Expert:  Wolfgang replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Wolfgang replied 2 years ago.
I was waiting on more information on your part and rated bad service?
No replies from your part?
Do you have the serial # XXXXX I can look at a factory wiring diagram?
Thanks
Customer: replied 2 years ago.


I thought that you were fineshed without giving me a solution to the problem. Sorry I will change my rateing when we get it right. Vin # XXXXX XXXXX

Expert:  Wolfgang replied 2 years ago.
Thanks checking hang tight
Expert:  Wolfgang replied 2 years ago.
Under the dash steering wheel side there is fuse box. Middle row there are 3 fuse in line check the middle 5 amp fuse please

Let me know!
Customer: replied 2 years ago.

the fuses are all good

Expert:  Wolfgang replied 2 years ago.
Ok do you have a digital meter?
Customer: replied 2 years ago.

yes i do have a digital meter

Expert:  Wolfgang replied 2 years ago.

i will be attaching a wiring diagram but will be tomorrow for you to check other wiring points to isolate the issue!!

 

 

Customer: replied 2 years ago.

ok many thanks

Expert:  Wolfgang replied 2 years ago.

OK please check the luggage compartment fuse #13 15amp fuse .

 

and please check the under steering wheel fuse box #16 10 amp fuse also !!

 

please make sure you are getting 12 volts at the fuses with the meter!!

 

 

please let me know!!

 

thanks

 

 

 

Customer: replied 2 years ago.

I have checked all the fuses in the car. They are all good and reading 12v. Remember I also changed the switches. all Windows stopped at same time. find it strange to be all regulators at once.

Expert:  Wolfgang replied 2 years ago.

OK . at the window switch check if you have power on the brown / white wire and at the window motor please check if you have power at the red/yellow wire

 

must be 12 volts minimum

 

thanks

Customer: replied 2 years ago.

Thanks for all the help I have sloved the problem. All four of the regulators were broken at the top.

Expert:  Wolfgang replied 2 years ago.

wow and strange!!??

 

i'm glad that your vehicle is set now !!

 

 

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