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Wolfgang
Wolfgang, Master Auto Tech
Category: Car
Satisfied Customers: 4255
Experience:  Master, L1, L2, ASE 15yrs and running.
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Bentley Arnage: I have a 1999 Bentley Arnage that all of the

Customer Question

I have a 1999 Bentley Arnage that all of the windows have stopped working
Submitted: 4 years ago.
Category: Car
Expert:  Wolfgang replied 4 years ago.

Eurocar Inc. :

Hello there! I'm Eurocar ! I will try to assist you as much as I can. Quality research = Quality answer!!

Eurocar Inc. :

to get the factory information i do need your 17 digit serial # XXXXX the vehicle to assist in your window issue


thanks

Wolfgang and 6 other Car Specialists are ready to help you
Expert:  Wolfgang replied 4 years ago.
I was waiting on more information on your part and rated bad service?
No replies from your part?
Do you have the serial # XXXXX I can look at a factory wiring diagram?
Thanks
Customer: replied 4 years ago.


I thought that you were fineshed without giving me a solution to the problem. Sorry I will change my rateing when we get it right. Vin # XXXXX XXXXX

Expert:  Wolfgang replied 4 years ago.
Thanks checking hang tight
Expert:  Wolfgang replied 4 years ago.
Under the dash steering wheel side there is fuse box. Middle row there are 3 fuse in line check the middle 5 amp fuse please

Let me know!
Customer: replied 4 years ago.

the fuses are all good

Expert:  Wolfgang replied 4 years ago.
Ok do you have a digital meter?
Customer: replied 4 years ago.

yes i do have a digital meter

Expert:  Wolfgang replied 4 years ago.

i will be attaching a wiring diagram but will be tomorrow for you to check other wiring points to isolate the issue!!

 

 

Customer: replied 4 years ago.

ok many thanks

Expert:  Wolfgang replied 4 years ago.

OK please check the luggage compartment fuse #13 15amp fuse .

 

and please check the under steering wheel fuse box #16 10 amp fuse also !!

 

please make sure you are getting 12 volts at the fuses with the meter!!

 

 

please let me know!!

 

thanks

 

 

 

Customer: replied 4 years ago.

I have checked all the fuses in the car. They are all good and reading 12v. Remember I also changed the switches. all Windows stopped at same time. find it strange to be all regulators at once.

Expert:  Wolfgang replied 4 years ago.

OK . at the window switch check if you have power on the brown / white wire and at the window motor please check if you have power at the red/yellow wire

 

must be 12 volts minimum

 

thanks

Customer: replied 4 years ago.

Thanks for all the help I have sloved the problem. All four of the regulators were broken at the top.

Expert:  Wolfgang replied 4 years ago.

wow and strange!!??

 

i'm glad that your vehicle is set now !!