How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Neal Your Own Question

Neal
Neal, Mechanic
Category: Car
Satisfied Customers: 8307
Experience:  Auto repair pro and Mechanic on multiple makes.
Type Your Car Question Here...
Neal is online now
A new question is answered every 9 seconds

plymouth..fuel pressure, new asd, new mani..dist. pump, new plugs

Customer Question

code 11 on 1988 plymouth voyager...have strong spark, fuel pressure, new ASD, new mani. dist. pump, new plugs ... NO START
Submitted: 3 years ago.
Category: Car
Expert:  Neal replied 3 years ago.
Welcome to JustAnswer, I'm here to help get your problem resolved. Please feel free to ask follow up questions, it is part of the process.

Is this the 4 cyl or 6 cyl ??
Customer: replied 3 years ago.
4 cyl 2.5l
Expert:  Neal replied 3 years ago.
Based on your info it sounds like the timing belt has jumped time. That will cause a code 11

You have addressed all the other issues that could cause a code 11
Customer: replied 3 years ago.
Neal, I checked the timing belt...as it was slowly jogged around...looks new.. no wear. If it isn't worn or frayed, is there a chance it still would have jumped?
Expert:  Neal replied 3 years ago.
Yes a timing belt can lose teeth and the rest of it will look like new. I would be checking it out closer.
Customer: replied 3 years ago.
I will go out and review the belt again. Can I hold off on the "accept" button until then?
Expert:  Neal replied 3 years ago.
That is up to you. I will continue to work with you after you accept.
Customer: replied 3 years ago.
Neal, I got a neighbor to come over and look at the timing belt, as well; he also said that it looked new and with no missing ribs. We decided to check compression....wa la....50, 120, 90,90 / 1,2,3,4 cyls. This is why there was no firing.
Expert:  Neal replied 3 years ago.
That was going to be my next suggestion. Compression can be off due to a bad valve or the timing being off. Don't be fooled just because the belt looks new.
Expert:  Neal replied 3 years ago.
Even though the one cylinder is low the other three are enough to run and it should be running on three cylinders if that was all that was wrong.
Customer: replied 3 years ago.
Neal, I'm pulling the head and should have it back by weekend. I'll be back with you then.
Expert:  Neal replied 3 years ago.
OK, let me know what you find. If you want to accept before the question times out I would appreciate it and will continue to work with as needed. I can provide you with torque values and such if needed.
Expert:  Neal replied 3 years ago.
Just replying to keep the question from timing out, no need to reply.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician