How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask #1 Diagnosis Your Own Question

#1 Diagnosis
#1 Diagnosis, Auto Diagnostic Technician
Category: Car
Satisfied Customers: 9
Experience:  15 yrs hands on Experience, Specialize in electrical, computer, A/C diagnosis Shop Owner/Technician
Type Your Car Question Here...
#1 Diagnosis is online now
A new question is answered every 9 seconds

neon: my 1998..new battery..alternator..everything runs fine, ac

Resolved Question:

my 1998 plymouth neon 4 cylinder starts real slow like it does not want to start. put in new battery and the alternator is charging at 13.6. once the car is running everything runs fine, ac,lights etc.
Submitted: 4 years ago.
Category: Car
Expert:  #1 Diagnosis replied 4 years ago.

Hello. Thanks for using Just answer. Just a question to help with the diagnosis: Is the vehicle cranking slow before it fires, or does it fire right away, and sputter as you are cranking then finally fire up?

Thanks Adam

Customer: replied 4 years ago.
cranks slow before it fires then it starts normally. after driving for a while it cranks even sower
Expert:  #1 Diagnosis replied 4 years ago.

Hello Again. Thanks for the clarification. Assuming that your battery is new and charged up., there a couple of things that must be done BEFORE buying any parts. First, do not underestimate the problems that a bad connection or even loose connection can play in this issue. Completely verify that the cables are clean and completely firm on the battery end of the cable abd the starter end, verifying that there is no corosion on the cables. If this is good next check cables for swelling of the plastic coating or breakage. When the car warms up so does all the metal parts which break down connections causing harder starts when warm or hot. This brings me to the last option- the starter. The rule of heat with the starter equally applies. It too will will give you more problems as things get hot if its internal wiring is breaking down. How do you test the starter? The only correct way is to do a amp draw test. This is done at most major auto stores for free. Drive your car there and have them test for excessive amp draw from the starter. If I was a betting man-and I am not, and from my experience i would lean heavily that your starter is going bad and needs replaced. But please verify your connections first! Not just at the battery but also at the starter and where the battery grounds to on the block. This may save you some money and time!

 

IF YOU NEED MORE HELP PLEASE REPLY.
IF I HAVE ANSWERED YOUR QUESTION PLEASE HIT THE ACCEPT BUTTON SO I CAN GET CREDIT FOR MY TIME.



Edited by #1 Diagnosis on 7/2/2010 at 4:11 AM EST
#1 Diagnosis, Auto Diagnostic Technician
Category: Car
Satisfied Customers: 9
Experience: 15 yrs hands on Experience, Specialize in electrical, computer, A/C diagnosis Shop Owner/Technician
#1 Diagnosis and 8 other Car Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician