How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask DBranch Your Own Question

DBranch
DBranch, ASE Certified Technician
Category: Car
Satisfied Customers: 706
Experience:  Factory trained Silver Certified Land Rover Technician. 7 years of automotive experience.
Type Your Car Question Here...
DBranch is online now
A new question is answered every 9 seconds

2009 hyundai: sonata will not turn, with my key in the ignition

Customer Question

my 2009 hyundai, sonata will not turn, with my key in the ignition? its "locked up? what to do? i have remote keys.. it will unlock the car, but it wont even budge the ignition ?
Submitted: 4 years ago.
Category: Car
Expert:  DBranch replied 4 years ago.

Welcome to JA.

 

Is the ignition just locked up?

Will the key come out?

Customer: replied 4 years ago.
Yes the key WILL come out. it just wont turn the ignition on. its ""locked up. its done this once or twice, but, I simply turn my steering wheel to the left, it unlocks it , i guess and , put the key in ignition, and it turns on. this time . the steering wheel wont budge, and my key in ignition wont turn.
Expert:  DBranch replied 4 years ago.
If you cant move the steering wheel then try this. Dust and dirt can get into your ignition switch and build up over time. The dirt will contain a bit of moisture and cause a "gel" or "grease-like" substance to form. This can freeze if you live where it's cold, but either way, it may stop the key from turning. The fix is to spray a few squirts of carburetor cleaner (using the small spray straw) in there and move the key in and out. This should clean the grease-like substance out of the inside. Then, squirt a bit of WD-40 in there. This should prevent it from happening again for a long time.
DBranch, ASE Certified Technician
Category: Car
Satisfied Customers: 706
Experience: Factory trained Silver Certified Land Rover Technician. 7 years of automotive experience.
DBranch and 6 other Car Specialists are ready to help you
Customer: replied 4 years ago.
I honestly dont think that will help. Have u Ever heard of a new car " locking up .. where the wheels wont turn, the steering wheel is locked, and the key will go IN the ignition, but wont turn to the left or right? I dont even have 15,000 miles on it. the weather is cold tonite, around36 degrees. but I drove to the movies, everything was fine. got in my car to come home, it worked fine. came in the house, forgot to get something at the store. got back in my car, and that is when my key went in the ignition just fine, but everything just locked up. my steering wheeel wont budge, or key is in ignition, but it wont turn it on, start up i mean>
Expert:  DBranch replied 4 years ago.
Isnt the car still under warranty? If you dont want to do what I suggest would you like me to opt out to see if someone else can help you.
Expert:  DBranch replied 4 years ago.
I have seen switches lock up before on new cars sometimes they just fail there is no real reason for it.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician