How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Kelly Your Own Question

Mike Kelly
Mike Kelly, Auto Mechanic
Category: Car
Satisfied Customers: 5459
Experience:  17 years experience as a auto mechanic,foreign and domestic.5 years running my own repair business.
Type Your Car Question Here...
Mike Kelly is online now
A new question is answered every 9 seconds

Hyundai XG350L Got Error Codes P1191 and P1193.

Customer Question

I have a 2002 hyundai XG350L. In 7/02, 2/03 and 7/09 these error codes appeared: P1191 and P1193. In 7/09 I was advised that the whole throttle body assembly needed to be replaced at MY cost. Why did it need to be replaced then? Shouldn't of been replaced previously? Please note inbetween 7/02 and 7/09 this car was in for service with constant complaints of shaking, shifting hard, rough idle and stalling out. I suspect this replacement wasn't necessary and I got the shaft. Any way to know for sure? Thank you.
Submitted: 5 years ago.
Category: Car
Expert:  Mike Kelly replied 5 years ago.
Hi,how are you?I believe you have had this question before that i answered for you,are you needing further information?
Customer: replied 5 years ago.
Yes. I just wondered why the TBA needed to be replaced this time (NOW), when the codes had previously shown up and the car has a long history of idle, shifting and stalling problems. I feel like Ive been ripped off and am not happy about it. The situation just seems to suspicious. What would make it necessary now and not back in 7/02? or 2/03? I suspect all the other times inbetween 2/03 and 7/09 that the car was serviced for idling, shifting and stalling problems that the codes were just "conveniently" not listed on the service printouts. Any advise? Thanks.
Expert:  Mike Kelly replied 5 years ago.
Ok,i am going to reply through info-request so you do not have to pay again as you were very generous last question and i thank you.It is my believe that the issue has always been the tba and should have been replaced the fvery first time that the vehicle had the idle issues.I also am in the believe that the dealer knew this as well.I am also a warranty inspector for mechanical claims for two different warranty companies.The type of things i run across that goes on at dealerships is flat ridiculous.Hyundai has a long history with idle issues and the tba on all models.An option for you is to have a mechanic remove the tba and clean it as the carbon build up in it is what eventually is it's demise.This might prevent you from having to replace the tba at this time and save you some money.As far as getting the dealer to admit wrong doing,this is a very difficult task to do and often times can involve an attorney.
Expert:  Mike Kelly replied 5 years ago.
I apologize i meant to hit the info-request button,don't accept,thanks.
Customer: replied 5 years ago.
Thank you! Problem is it is already said and done. If I cant get any satisfaction I plan to file a claim in Small Claims Court.
Expert:  Mike Kelly replied 5 years ago.
Yes,that is most definitely what i would do,i would try to work it out with them.But then off to court i would be,just make sure you have all documentation from them.Most of the time just presenting a letter on a law firms letter head is enough for the dealer to take you serious.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Previous | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA

Meet The Experts:

  • Chris (aka-Moose)


    Satisfied Customers:

    16 years of experience
< Last | Next >
  • Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)


    Satisfied Customers:

    16 years of experience
  • Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • GM Tech (Cam)'s Avatar

    GM Tech (Cam)

    Auto Service Tech

    Satisfied Customers:

    GM Grand Master Technician 2007. 14 years experience.
  • Amedee's Avatar


    ASE Master Tech

    Satisfied Customers:

    ASE Master Tech advanced level specialist. Wisconsin certified emissions state inspector
  • Jerry's Avatar


    Master Mechanic

    Satisfied Customers:

    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • Richard's Avatar


    ASE Certified Technician

    Satisfied Customers:

    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes