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phil
phil, Mechanic
Category: Car
Satisfied Customers: 269
Experience:  20 years experience working on various types of vehicles
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antenna hooked up but still nothing

Resolved Question:

hi my name is XXXXX XXXXX have a new auto receiver it plays the cd cant get the tuner to work to get local channels it wont scan. 87.5 just shows up but cant change it. i have the antenna hooked up but still nothing
Submitted: 7 years ago.
Category: Car
Expert:  phil replied 7 years ago.

Hi Mike,

 

Are you dealing with a factory stereo or an aftermarket unit?

Customer: replied 7 years ago.
after market
Expert:  phil replied 7 years ago.

Ok, what brand and model number is XXXXX?

Customer: replied 7 years ago.
model no xhd6420 made by dual
Expert:  phil replied 7 years ago.
There is a reset button behind the faceplate of the unit. Use a paperclip and press the reset button down for 3 seconds then release it. After the reset attempt to change the station again and let me know what happens
Customer: replied 7 years ago.
did that
Expert:  phil replied 7 years ago.
Do you have the Local/Distance Tuning set to "LOC ON"?
Customer: replied 7 years ago.
i put it on manual and auto nothing
Expert:  phil replied 7 years ago.

Press and hold the rotary encoder for more than 3 seconds to

access the setup menu. Press the rotary encoder momentarily

to select between the menu functions and rotate the rotary

encoder left/right to adjust or activate the desired function.

 

Local/Distance

Tuning

LOC OFF Activates distance tuning.

LOC ON Activates local tuning for strong station reception

only.

 

Have you tried the tuner in both modes?

Customer: replied 7 years ago.
did all that
Expert:  phil replied 7 years ago.

In all probability you have a bad unit. I would recommend calling Dual directly at 1-866-382-5476

phil and other Car Specialists are ready to help you
Customer: replied 7 years ago.
thank you very much. i have called hh gregg cause i got it as a gift i cant do anytning with out receipt

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