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phil, Mechanic
Category: Car
Satisfied Customers: 269
Experience:  20 years experience working on various types of vehicles
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antenna hooked up but still nothing

Resolved Question:

hi my name is XXXXX XXXXX have a new auto receiver it plays the cd cant get the tuner to work to get local channels it wont scan. 87.5 just shows up but cant change it. i have the antenna hooked up but still nothing
Submitted: 7 years ago.
Category: Car
Expert:  phil replied 7 years ago.

Hi Mike,


Are you dealing with a factory stereo or an aftermarket unit?

Customer: replied 7 years ago.
after market
Expert:  phil replied 7 years ago.

Ok, what brand and model number is XXXXX?

Customer: replied 7 years ago.
model no xhd6420 made by dual
Expert:  phil replied 7 years ago.
There is a reset button behind the faceplate of the unit. Use a paperclip and press the reset button down for 3 seconds then release it. After the reset attempt to change the station again and let me know what happens
Customer: replied 7 years ago.
did that
Expert:  phil replied 7 years ago.
Do you have the Local/Distance Tuning set to "LOC ON"?
Customer: replied 7 years ago.
i put it on manual and auto nothing
Expert:  phil replied 7 years ago.

Press and hold the rotary encoder for more than 3 seconds to

access the setup menu. Press the rotary encoder momentarily

to select between the menu functions and rotate the rotary

encoder left/right to adjust or activate the desired function.




LOC OFF Activates distance tuning.

LOC ON Activates local tuning for strong station reception



Have you tried the tuner in both modes?

Customer: replied 7 years ago.
did all that
Expert:  phil replied 7 years ago.

In all probability you have a bad unit. I would recommend calling Dual directly at 1-866-382-5476

phil and other Car Specialists are ready to help you
Customer: replied 7 years ago.
thank you very much. i have called hh gregg cause i got it as a gift i cant do anytning with out receipt

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