HelloCustomerthere is a specific bullentin from saturn on hood opening issues. I will post it below i hope it helps you.
Bulletin No.: 04-08-63-003
Date: March 23, 2004
SERVICE MANUAL UPDATE
The purpose of this bulletin is to provide a procedure for opening the hood on the Saturn VUE and ION vehicles should the hood latch release cable mechanism become inoperative.
The SI website will be updated immediately and future Service Stall System SI CD releases will include this and other Service Manual updates.
VUE Hood Opening Procedure
ION Hood Opening Procedure
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for one of the following operations:
Additional Claim Information
A modified antenna is to be used as a special tool to assist with opening the VUE hood if the hood latch cable becomes inoperative. If your retail facility does not have a scrap antenna in your service department, you may submit for one antenna (P/N 21024561) on the first bulletin repair performed as a Net Item (type code M). The antenna can be reused multiple times. The ION does not require a special tool to open the hood.