How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask CarQuestionGuy Your Own Question

CarQuestionGuy
CarQuestionGuy, Technician
Category: Car
Satisfied Customers: 1259
Experience:  ASE Master Auto Technician for 5 years, ASE Refrigerant Handler, ASA, iATN
8613158
Type Your Car Question Here...
CarQuestionGuy is online now
A new question is answered every 9 seconds

One windshield wiper not working

Customer Question

One windshield wiper not working
Submitted: 6 years ago.
Category: Car
Expert:  CarQuestionGuy replied 6 years ago.
Thanks for using Just Answer

What is the year, make model and engine size of your car?

Let me know.
Customer: replied 6 years ago.
2003 Mercury Sable Wagon LS 3.0L 4V 6 cyl. engine. All other electrical components work just fine.
Expert:  CarQuestionGuy replied 6 years ago.
Thanks for using Just Answer

The most likely cause of your problem is the nut at the base of your wiper arm. It should have a cover on it that pops off, then you can just tighten the nut. Sometimes this does not help as it might be stripped, but almost always this will fix the problem.

Let me know if you need anything else.
Customer: replied 6 years ago.
That is the one thing I have already tried and it did not help. How would I know if it was stripped? I put WD40 on it and was able to loosen it and then tighten it again. Do you think I just did not tighten it enough? I wish this were the case as my husband is working all day today and will not be able to buy parts if necessary when he gets home. How can I tell if it is something this simple?
Expert:  CarQuestionGuy replied 6 years ago.
You can go out to your car and try to pull on the wiper arm. If it mover freely then it either needs to be tightened more or the linkage might be worn out. If you can move it by hand you should be able to see if the whole thing (including the nut) is moving or if just the arm itself is moving. If it is just the arm then try to tighten it more...tighten it as tight as you can get it. If it still does not work then it might be stripped.
Customer: replied 6 years ago.
okay, give me a few minutes to try this. I'll be back to you.
Customer: replied 6 years ago.
When I move the arm, everything moves including the nut. I did tighten it more, but that doesn't seem to work. Any other suggestions?
Expert:  CarQuestionGuy replied 6 years ago.
OK if that is the case then it is probably a problem with the linkage from the motor to the wiper arm. This linkage is located under the plastic piece that have the drainage holes in it. This is something that you should probably have a mechanic look at unless you or your husband it pretty mechanically inclined.
You will most likely have to replace the wiper linkage.

Let me know if you need anything else.
Customer: replied 6 years ago.
My husband is very mechanically inclined. He is just working late today and I was hoping it would be something simple that I could take care of myself or at least get the parts so he can do it. Thanks.
Expert:  CarQuestionGuy replied 6 years ago.
Well, I think we have covered the easy things it might be. If the nut is tight and it still does it then it is most likely something more serious.
The parts will most likely have to be bought from the dealer or you might be able to find used parts here is more info:

http://www.myautorepairadvice.com/junkyard_parts.html

Let me know if you need more help.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician
 
 
 
Chat Now With An Auto Mechanic
CarQuestionGuy
CarQuestionGuy
Manager
1148 Satisfied Customers
ASE Master Auto Technician for 5 years, ASE Refrigerant Handler, ASA, iATN