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Ted G.
Ted G., ASE Certified Technician
Category: Car
Satisfied Customers: 6091
Experience:  20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
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The key to acc and the radio works, dinger dings..Battery charged

Customer Question

turn the key to acc and the radio works, dinger dings. turn the key to start and nothing. Battery charged.
Submitted: 8 years ago.
Category: Car
Expert:  Ted G. replied 8 years ago.
Manual or automatic? Does the radio turn off when you turn the key to "start".
Customer: replied 8 years ago.
automatic. yes
Expert:  Ted G. replied 8 years ago.
Try shifting to Neutral and see if it will start.
Customer: replied 8 years ago.
tried that
Expert:  Ted G. replied 8 years ago.
You may have a failed starter then unless the neutral safety switch has failed completely. Do you have a way to get to the starter and a test light or volt meter?
Customer: replied 8 years ago.
yes
Expert:  Ted G. replied 8 years ago.
You need to check for power at the small solenoid terminal on the starter when someone turns the key to start. If there is 12 volts there, you likely have a bad starter.
Customer: replied 8 years ago.
what if there isn't?
Expert:  Ted G. replied 8 years ago.
Then you get into some pretty serious wiring/circuit diagnosis that is beyond what we can do here.
Ted G. and 7 other Car Specialists are ready to help you
Customer: replied 8 years ago.
thank you
Expert:  Ted G. replied 8 years ago.
Thanks for using JA.
Expert:  Ted G. replied 8 years ago.

Another expert, Rex, wanted me to add the following, in case you hadn't tried it:

 

Two more things to try. If you have another key, see if it works. Also, as you turn the key to 'start', jiggle it while you are turning it. Sometimes the ignition cylinder wears and this may get it to connect.

Rex