How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Aces Automotive Your Own Question

Aces Automotive
Aces Automotive, ASE Certified Technician
Category: Car
Satisfied Customers: 10
Experience:  Ase Master Technician, L1 certified
12229539
Type Your Car Question Here...
Aces Automotive is online now
A new question is answered every 9 seconds

I have a 1999 Chrysler 300M. The overhead interior lights will

Resolved Question:

I have a 1999 Chrysler 300M. The overhead interior lights will not turn on and I need to find out if it's the bulbs or something else. How do I get that panel off to check the lights? It appears to have one screw which I took out, and the back pulls up a little but the front will not budge. I do not want to break it so I left it alone but I really need to get it off to check the light bulbs. Please inform me of what to do.
Submitted: 5 years ago.
Category: Car
Expert:  Aces Automotive replied 5 years ago.
Just pull straight down to release the retaining clips. Sometimes the clips are real tight but the screw you took out is the only one that holds that cousol up. To reinstall you just push the counsol back up untill the clips "click" into place and reinstall the 1 screw.
Customer: replied 5 years ago.
Yeah I actually figured that out shortly after I posted the question and didn't know how to delete the question. I went to ebay and searched for a replacement overhead console and found one. Got to see there is about 8 spots where it appears it would slide on to and off of by pulling.

But I suppose I could ask another question I could pay you for. I just bought this car a few days ago so I'm not familiar with the stuff and what could be the problems.

As you should know the driver seat has a memory setting for seat position as well as heated seat buttons. Well, You can't erase the memory setting for the seat but you can change it.

The only problem is I followed the directions and it will not set. There is obviously a problem but it's funny to me. Reason being, There is #1 and #2 seat settings next to the hi/lo heated seat button.

Seat #1 button does nothing, Like it's burnt out or something but shouldn't be the problem as seat #2 button works and they are on the same piece. But seat #2 will not set to anything other than the previous drivers settings. Follow the directions as specified but that doesnt work.

Point was, How can button #1 not work and button #2 work when they are wired on the same piece? What can the problem be? and the heated seat button doesn't work either. S0 heated button and #1 seat setting doesn't work but everything else does that's electric on the seat.

Also, The two back windows will not roll down. I think if it was the motors which are on seperate ones for the rear windows, I wouldn't hear the motor running when I click the electric window button up or down from the main front controls or the seperate back controls.

So why would I hear the motors running when pushing the window button if the motors are burnt out? Does that make sense?
Expert:  Aces Automotive replied 5 years ago.

There is a memory seat module that controlls all the functions of the memory seats on both front seats. It is located under the drivers front seat. This module uses the inputs from the seat switch to accuate different settings. The switch accually just acts as a sensor for the input to the module. When you pudriver 1 or driver 2 the resistance to that sense circut to the module changed and the module adjusts the seat accordingly. That same module also controlls the heated seats, you could have a problem within the module. Keep in mind, the memory seat module also uses inputs from the keyless entry remotes to differ 1 from 2. If the remotes are not programmed properly to the module and 1 or 2 position it may hinder the operation of the memory seat system.

 

As far as the rear windows go, if you hear the motors running when you hit the switch and the windows dont move, there is only one thing it can be. The window regulators have come apart and are not transfering the motion of the motor to the window. In that case the motor/regulator assembly should be replaced. These days all regulators come with motors already on them so its a pretty simple job.

Customer: replied 5 years ago.
Yes, I know the keyless entry has a programmed function for the seat settings button #1 and #2. I use key #2 and it has been programmed and works as it should but I can't seem to get it to reset to my settings when I follow the book directions. Something is wrong.

Seat button #1 when I use key #1 will not set and does nothing. As you should know it shows #1 and #2 on the radio when you select one. It never shows anything for #1 when I press the button, The seat doesn't move and will not set on the #1 button.


and yes the heated seat button doesn't work as well. So it's a problem with the module? Could it all be something else?

As in windows in the rear, the overhead interior light, and the heated seat function and seat memory, None of it works except for the #2 seat setting but will not set to anything other than it's previous setting. I followed the easy step by step directions on how to reset the seat to my settings but it just doesn't work. So it's not a mess up on my part.

The rest of the power seat buttons work for this seat.

and how hard it is to buy and install motor/regulator for each back window? I've never done any of that before. So I'm a complete beginner with that.

and is all this expensive or not? The window regulators and seat module?

and as I said, Could it all possibly be something else? As in the wiring that's causing all the problems at once from one seperate thing?

I really appreciate your help and time. I just got this car and maybe I made a bad buy with these problems.

One more thing you may know. When I turn the car on and start the A/C and then turn it off, For a few seconds I can hear a sound coming from the front. Like somethig is running, Like a motor, and then it stops. Is that normal?

Thanks,
Josh
Expert:  Aces Automotive replied 5 years ago.

Hey Josh, It definately sounds like the module may be bad on your car. I can't say for sure without having the car here to check out but that is the most likely cause.

The window regulators are not that bad to replace. Remove the door pannel and unbolt the window from the regualtor. Then you just unplug the motor, unbolt the regulator and wiggle it out as an assembly.

The noise your hearing in the front of the car is probably the electric cooling fan. That fan is going to run any time the ac pressure reaches a certain pressure. It will stay on untill the pressure drops to a low threshhold even after you shut the ac off. This is normal.

Customer: replied 5 years ago.
Ok just a few closing out questions.

#1. Stupid question, But how do you get the door panel off? lol

#2. How much will it cost me to have the module for the seat replaced by a professional? Rough estimate.

#3. I know you said it's normal for that sound and probably the cooling fan when I turn the A/C on, But I can just start the car and turn the A/C on for 2 seconds and turn it off and hear that sound. That's still normal for the cooling fan to come on only after a few seconds of running the A/C?

and last, If it's not the bulbs for the overhead lights then what could it be? It's probably just the bulbs as all the other options in that overhead panel work as they sould but just incase. Bad wires?

Oh yeah one more thing. How can I fix a small pretty much hair line 5 inch crack in my dash? As you know it's not a plastic dash but more like a hard cushioned leather. Just use leather treatment?

I appreciate all the advice as I'm not real familiar with working/fixing these type things in the car. I do not think I have any other questions and when you reply and I get back on I'll click accept and pay you. I'll check back later in the afternoon or early tonight.

Thanks again,
Josh
Expert:  Aces Automotive replied 5 years ago.

Hey Josh, Those pannels are pretty straight forward to get off. Just remove the trim screws and pull the pannel outward at the bottom. The retaining clips will release and the pannel will pivot out. Thel lift the pannel upward to seperate it from the door.

 

The module is going to cost you a few hundred bucks. The module itself wil be a couple of hundred then and hour or so labor to take out the seat and replace it.

 

Alot of vehicles have the logic programmed in that the fans come on as soom as the compressor engages. The computer would rather run the fans too often than not often enough. I wouldn't worry too much about that.

Customer: replied 5 years ago.
Ok, Thanks for the info. You did forget to comment on the overhead lights I asked about in my last message along with the crack in the dash.

Did you overlook those or just do not have an answer?
Expert:  Aces Automotive replied 5 years ago.

Hey, sorry about that. The bulbs on the coucol probably are burned out. When you take the out look at the bulb sockets to make sure they didn't melt.

 

You can try leather repair on the dash but it won't look right. The only way to fix that the right way is replace it, which is a huge and expensive job.

 

Hope I helped with everything, good luck.

Aces Automotive, ASE Certified Technician
Category: Car
Satisfied Customers: 10
Experience: Ase Master Technician, L1 certified
Aces Automotive and 11 other Car Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician