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Louie, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 12051
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have no sound coming from my alpine head unit, Alpine

Customer Question

I have no sound coming from my alpine head unit
JA: What's the make/model of your device? How old is it?
Customer: Alpine IVA-W520E A year old But was only installed 6 months ago
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just stopped outputting sound a few days ago Have tried running a standard speaker straight off the speaker wires out of the head unit On radio, iPod and aux
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No that's all
Submitted: 4 months ago.
Category: Car Electronics
Expert:  Louie replied 4 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, have you tried the RESET button?

Customer: replied 4 months ago.
It does not have one
Expert:  Louie replied 4 months ago.

Bear with me....

A recessed button right of the * - (OPTION) button before/left of the IVA-W520E name?

You may need a abllpoint pen.

Customer: replied 4 months ago.
Found it, still no sound yet!
Expert:  Louie replied 4 months ago.

Then it would be an internal hardware issue; sorry.

Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even a soldering iron?

Customer: replied 4 months ago.
I'm an electrician, thanks for your help
Expert:  Louie replied 4 months ago.

Great on the DIY!

The primary suspect would be the amp / output IC attached to the aluminum heatsink.

Depending on the version, it would be something like a TA8273H or a variety of this amp module.

There would be instances that the fault may be low or missing supply voltage to any of these IC pins or even a cold solder.