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Richard
Richard, Customer Service
Category: Car Electronics
Satisfied Customers: 34655
Experience:  Over 20 years fixing Electronically devices
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I have an advent dvd player, it won't turn on. The lights

Customer Question

I have an advent dvd player, it won't turn on. The lights work butt monitor doesn't.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: It's a new problem.... ADV49 its the model.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Haven't tried nothing... It's been doing it for about a week now.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Car Electronics
Expert:  Richard replied 5 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the player (so unplug it from the powrrr source).

Then on the actual device, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the unit, turn it on and tell me please if it is now operating correctly.

Let me know the results please