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Richard
Richard, Customer Service
Category: Car Electronics
Satisfied Customers: 31233
Experience:  Over 20 years fixing Electronically devices
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Having issues with my 2004 navigator. the screen went black

Customer Question

having issues with my 2004 navigator. the screen went black after changing battery
JA: What's the make/model of your device? How old is it?
Customer: radio works. stering wheel controls work
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2004 Lincoln navigator
JA: Anything else you want the electronics expert to know before I connect you?
Customer: started last night when I changed battery
Submitted: 2 months ago.
Category: Car Electronics
Customer: replied 2 months ago.
everything worked fine prior to disconnecting battery. now screen is black and I hear the radio. steering wheel controls all work. but cannot see anything displayed on screen.
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you remove the power to the navigator (so disconnect it from the battery)

Let it sit for at least an hour, connect it back up and tell me if it then functions please.