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Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 20441
Experience:  over 30 years, ARA, Sony, Alpine, Audiovox, Kenwood, Muntz. Sales, Repair & Installation
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Thank you! I have a Pioneer AVIC-5200NEX that I purchased as

Customer Question

Thank you! I have a Pioneer AVIC-5200NEX that I purchased as an open box deal at Best Buy and it is asking for a password ***** I don't know what to do. Any ideas?
JA: What's the make/model of your device? How old is it?
Customer: Pioneer AVIC-5200NEX I bought it a couple of weeks ago at Best Buy
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since i put it in today. I don't know what troubleshooting to try
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no that is it
Submitted: 1 month ago.
Category: Car Electronics
Expert:  Don 'Mo Lurch' replied 1 month ago.

IF you bought it from Best Buy as a "Open Box" Sale Item, they are responsible for the working of it, regardless if it says NO warranty
Pioneer does not give out a "work around" Password & since it was a "open box" the chances are that someone changed the Password.
Have Best Buy Service contact Pioneer & they will give the specifics to the Rep to Unlock, then you can put your own Password *****

Expert:  Don 'Mo Lurch' replied 1 month ago.

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