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ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 15449
Experience:  Over 16 years of experience installing and repairing electronics.
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I swapped out the DVD player in back same brand same kind

Customer Question

I swapped out the DVD player in back same brand same kind everything but the new one when its hooked up says Bad Disk and spits it back out...any ideas on why could be wrong
JA: What is the model/year of your Ford?
Customer: 05 expedition
JA: What year is your Ford?
Customer: 2005
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I haven't tried anything yet, I don't know why it would read tht when the old on reads the disk just fine
JA: Anything else you think the mechanic should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 3 months ago.
Category: Car Electronics
Expert:  ElectronicsPete replied 3 months ago.

Hi there,

This can happen if there is a problem with the disc (dirty, upside down) or if there is a problem with the DVD player itself.

If the problem is happening with all of your discs, then there may be dust on the reading lens inside the DVD player preventing it from reading any disc, or the lens may have failed and needs to be replaced.

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