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ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 16888
Experience:  Over 16 years of experience installing and repairing electronics.
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My RV have a Jensen with a new NAV104 navigation system and

Customer Question

My RV have a Jensen with a new NAV104 navigation system and it say loading navigation software message and the screen turn gray and switch to the radio. It was working fine and this problem started. ***@******.***. Or(###) ###-####
Submitted: 10 months ago.
Category: Car Electronics
Expert:  ElectronicsPete replied 10 months ago.

Hi there,

This can happen if the software on the Jensen gets corrupted.

Unfortunately there isn't anything you can do to repair it yourself without specialist programming equipment - it will need to be returned to your local Jensen dealer or a Jensen service center.