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stereoaz
stereoaz, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 113
Experience:  35 years in car audio,my shop won iasca world title ,custom fabrication,expert installer.
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Had vehicle worked on and antenna is disconnected. how to

Customer Question

had vehicle worked on and antenna is disconnected. how to fix?
Submitted: 10 months ago.
Category: Car Electronics
Expert:  Don 'Mo Lurch' replied 10 months ago.
had vehicle worked on and antenna is disconnected. how to fix???? Year?Make?Model?of vehicleWhere was the Antenna disconnected at?
Customer: replied 10 months ago.
2011 ford f450. Ford dealer. Won't respond
Customer: replied 10 months ago.
a wiring harness behind dash on passenger side
and some module was replaced. This is a work truck and they had it for a week so I'm not interested in leaving it there again. Hoping for a easy solution. Thanks
Expert:  Thomas Tullo replied 10 months ago.
Hi i'm Tomi would open glove box and remove and look up behind it and see if they unplugged antenna some how
Customer: replied 10 months ago.
Nothing looks unplugged. The fm radio works but not xm or Pandora. A wiring harness was replaced. Could it have been after market harness for after market radio?
Customer: replied 10 months ago.
Might just need to go to best buy where radio was installed & get them to check it.
Expert:  Thomas Tullo replied 10 months ago.
You said antenna was unhooked, what did you mean?
Customer: replied 10 months ago.
I mean when I try to access xm function or Pandora it says no signal - check antenna
Expert:  Thomas Tullo replied 10 months ago.
Oh ok where did they mount XM antenna? on roof or on dash?
Customer: replied 10 months ago.
Don't know. I'll go look
Customer: replied 10 months ago.
It's on roof and I can't tell which way the wire goes. I'm out of time for this project today. Gotta get some work done. Send suggestion and I'll look into it tomorrow. Thanks .
Expert:  Thomas Tullo replied 10 months ago.
wire should run down on edge of windshield and inter cab in door jam see if you see it in jam, if you see it make sure it did not get cut, follow it to radio and see if they broke the wire some where
Customer: replied 10 months ago.
Ok
Expert:  Thomas Tullo replied 10 months ago.
there is a box behind radio where the antenna plugs into it might of got unplugged
Customer: replied 10 months ago.
Can't see back of radio
Expert:  Thomas Tullo replied 10 months ago.
have to remove radio to get to it
Customer: replied 10 months ago.
Oh. Will look into it tomorrow. Thanks
Expert:  Thomas Tullo replied 10 months ago.
No problem. let me know if you have any questions.