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stereoaz
stereoaz, Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 113
Experience:  35 years in car audio,my shop won iasca world title ,custom fabrication,expert installer.
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The remote is not locking or unlocking my doors nor the trunk

Customer Question

The remote is not locking or unlocking my doors nor the trunk but will prestart the car. I lock the doors with key.
Submitted: 6 months ago.
Category: Car Electronics
Expert:  Thomas Tullo replied 6 months ago.
Hi my name is ***** ***** car and year?What kind of remote (OEM or after market)?Can you lock doors from switch on door?
Customer: replied 6 months ago.
Lexus gs430 2003. Viper 7752v. Yes inside switches are okay.
Expert:  Thomas Tullo replied 6 months ago.
Do you have another remote?
Customer: replied 6 months ago.
Yes but not with me
Customer: replied 6 months ago.
On the remote it shows unlock & lock but the car doors are not locking or unlocking
Expert:  Thomas Tullo replied 6 months ago.
I would try the other remote and see if it works.If it does it the 1 remote, if it don't then it could be wiring connections. Did it work before?.
Customer: replied 6 months ago.
Yes it was working. I will try the other one when I go home. if that one doesn't work then what should I do.
Expert:  Thomas Tullo replied 6 months ago.
Get back with me and i can help you go through it and get it fixed
Customer: replied 6 months ago.
Will do and thanks
Expert:  Thomas Tullo replied 6 months ago.
No Problem. talk to you soon
Customer: replied 6 months ago.
I tried what you said. The result is still the same can't lock or unlock vehicle by remote.. This is with both remotes.
Customer: replied 6 months ago.
My problem wasn't resolved.as of yet. The one with the remote that can't lock nor unlock the car doors,unlock trunk
Expert:  Thomas Tullo replied 6 months ago.
Do you want to try and fix it?Do you have a test light?Can you undo the bottom dash under steering wheel?
Customer: replied 6 months ago.
Yes I do want to try and fix it. I have a light tester.
Expert:  Thomas Tullo replied 6 months ago.
Do you have time today to try and fix the alarm?
Customer: replied 6 months ago.
Tomorrow
Expert:  Thomas Tullo replied 6 months ago.
Ok sounds good

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