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Russell H.
Russell H., Service Tech
Category: Car Electronics
Satisfied Customers: 9526
Experience:  8+ years of professional experience
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I have a dnx570hd and the garmin map is blank, any help?

Customer Question

i have a dnx570hd and the garmin map is blank, any help?
Submitted: 7 months ago.
Category: Car Electronics
Expert:  Russell H. replied 7 months ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. Do you have a map DVD to reload your maps from? the device may have spontaneously lost them, or the copy of them that it reads. That would result in a blank map. Does it look as if the Kenwood unit is demanding a code? if so, this can result from disconnecting the battery from the vehicle... or, from disconnecting the Kenwood device from the battery.If there is no problem of that sort, you can also try doing a Product Update from this page:https://kenwood.garmin.com/kenwood/ ...on the left, the button that says Update.
Customer: replied 7 months ago.
i updated the sw,for the unit from kenwood , garmin is not user friendly.
Customer: replied 7 months ago.
i think u guys are a total ripofff
Expert:  Russell H. replied 7 months ago.
I'm sorry to hear that... I have Opted Out, opening the case to other Experts in this category.