Car Electronics Questions? Ask an Electronics Expert for Answers ASAP
Hi my name is ***** ***** I will be happy to assist you.
Plug the SD card into a computer after the 10 minutes where it turns off and see how much space is left after that 10 minutes. Please let me know your findings.
Also have you connected the dashcam to a computer and see if there are any available updates? I realize it is new, however updates may have came out since the device left the factory.
Yes it is possible the Garmin is faulty, however I just wanted to check a few things to make sure that there isn't something else going on. If its only a few weeks old, I don't know where you purchased it from but you may be able to exchange it. If not you can send it in to Garmin for replacement as it is covered under the on year warranty. To send it in to Garmin, you will need to call(###) ###-####and request an RMA number. They will provide the address to the repair facility as well as the RMA number. Turn around time is usually about 1 week.
Yes that seems a bit weird. It should record non stop until it has no more room. You can check the setup options, perhaps there is a setting out of whack.