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Pete
Pete, Mechanic
Category: Car Electronics
Satisfied Customers: 27117
Experience:  17 years automotive training and experience.
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Autopage X remote starter does not start the car, and even

Customer Question

Customer: Autopage X remote starter does not start the car, and even turning the engition key wont start the car
JA: Thanks. Can you give me any more details about your issue?
Customer: Yes I got the some remote lock -started item as in this vid https://www.youtube.com/watch?v=octf21x211Y Now my car is not starting at all not per remote starter or by key
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Car Electronics Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: of course even more
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Car Electronics
Customer: replied 1 year ago.
Now... how can I troubleshoot if it is the autopage aftermarket lock-unlock and remote starter... or my starter is bad?
Customer: replied 1 year ago.
Autopage X seems does not let my car start, amnualy and or via the key pad.
- Try to reset it
- discontented the battery for +15 minutes
- checked fuses all ok
- pressed the valley switch, chirps no starting
- locks and unlocks the car
- does not start my car, no sounds, but the lights go on then off as normal
- manual starting via the key does not work either, no clicking on the starterare you able to troubleshoot, aka take it out, or put in a new one?Cheers,
Gerhard Kessel
Muskego, WI(###) ###-####
Expert:  Pete replied 1 year ago.

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.My info is somewhat limited on your model here but I had seen no one else has responded and would like to see if I can help here.If at any time you feel that I cannot help with this please let me know.

This may be a fault with the remote start itself as this is most common to fail as the remote start ecu can fail and cause a no start with the remote or by key.If you can I would remove it and wire the vehicle back to factory and see if it starts and runs then,if it does then the remote start needs replaced to correct this issue here.If this was already attempted or does not work here let me know so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Customer: replied 1 year ago.
Thanks Pete for trying to help out,
here area bit more info I found out:
Dodge Journey 2009
Autopage X-31
http://www.autopageusa.com/Pages/ProductDetails.aspx?pid=32273
DATA ByPass Module
2009 dodge journey databus interface module
http://www.xpresskit.com/VehicleCompatibility.aspx?p=-1&year=2009&make=Dodge%2fRam&model=Journey&ps=1&s=&c=5&rs=0
http://www.xpresskit.com/product.aspx?productid=553
http://www.xpresskit.com/product.aspx?productid=469I simple want to DISCONECT - REMOVE the Autopage - databus interface, aka have a regular Car without 3rd party interface.Cheers,
Gerhard
Expert:  Pete replied 1 year ago.

Unfortunately my diagram info isnt showing how this is connected to your model here.You will have to locate all after market components and wiring for the remote start/alarm system and disconnect them and wire the vehicle back to factory.You might have to have an auto accessory install facility do this as they will have the correct wiring and info and be able to locate the components and wiring on your vehicle that needs disconnected and wired properly again.

Thanks Pete