Hi, I'm sorry to hear that your camera isn't working correctly.
The best place for this service is Pioneer repair.
You can reach them at this number to get a return authorization.
They do this so they can keep a good record of your unit;-)
Please call them at: 1-***-***-****.
They are really good and fair priced as well.
I will stick with you until this is complete.
Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,
Also it is the only way I am credited for my time and expertise in this field.
Then you can reach me by simply replying to this message anytime.
Thank you and have a nice day!