How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ElectronicsPete Your Own Question
ElectronicsPete
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 16515
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Car Electronics Question Here...
ElectronicsPete is online now
A new question is answered every 9 seconds

Just installed a new avh-x3700bhs and the remote controls

Customer Question

Just installed a new avh-x3700bhs and the remote controls are weird when scrolling through the preset stations using the buttons on the steering wheel, or the wireless remote control that came with it, it will sometimes go to a random channel that is not assigned a preset or go back instead of next, or next instead of back
It is installed in a 2004 Cadillac Deville
using a Metra gmos-06
and an axxess aswc-1 steering wheel module
Submitted: 1 year ago.
Category: Car Electronics
Expert:  ElectronicsPete replied 1 year ago.

Hi there,

This can happen if some of the buttons are sticking.

Try pressing all buttons on the remote firmly and release them again.

If that doesn't help, try wiping the touchscreen on the system - if there is any contamination on the touchscreen, it can cause random selections.

Pete.