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ElectronicsPete
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 15772
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a kenwood dnx690hd unit having problem

Customer Question

I have a kenwood dnx690hd unit having problem pairing/connecting phones HTC android and others Phones pair but wont connect???
Submitted: 1 year ago.
Category: Car Electronics
Expert:  ElectronicsPete replied 1 year ago.

Hi there,

Most BlueTooth pairing problems are caused by software incompatibility.

If the software on the phones is up to date, then try updating the firmware on the Kenwood unit:

http://www.kenwood.com/cs/ce/mm/firmware/2013/2013a/eng.html

Customer: replied 1 year ago.
ok but how is that done????
Expert:  ElectronicsPete replied 1 year ago.

Hi,

Full instructions are on the Kenwood website at:

http://www.kenwood.com/cs/ce/mm/firmware/2013/2013a/eng.html

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