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Don 'Mo Lurch'
Don 'Mo Lurch', Car Electronics Technician
Category: Car Electronics
Satisfied Customers: 20521
Experience:  over 30 years, ARA, Sony, Alpine, Audiovox, Kenwood, Muntz. Sales, Repair & Installation
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Sorry delay.............Greetings...... “

Expert's Answer

Expert:  Don 'Mo Lurch' replied 1 year ago.

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sorry for the delay............
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Greetings...... “Hi, I’m Don (aka MOLurch) and I look forward to helping you!”
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You may want to watch in the CD / DVD Slot when the CD Eject is pressed to see if the if the CD / DVD moves at all
IF it does, try to slide a thin flat plastic or Business Card under the CD / DVD & press the Eject again to see if it will slide out
IF it won't or it does NOT move, then the CD / DVD needs to be repaired & / or replaced
Apprx $185.00 - 245.00 depending on Shop & Parts.
You may want to contact Kenwood to see if they still have their "one price repair" that will repair most anything on the unit.
IF not, many times you can find the same Model Unit On-Line, E-Bay, etc for less than Repair (used)

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Expert:  Don 'Mo Lurch' replied 1 year ago.

Please do the right thing and leave a rating, using the rating system, so I may be credited for this Q&A.
.
NOTE: Do NOT Rate on how much TIME you waited, because I am not on 24 / 7 and I answer as soon as I see the question.
The question will still remain open for follow up questions if needed.
.
If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT today.
Please reply and let me know why, so I can help more/better.
.
Rating is very Important to our Service
.