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ElectronicsPete
ElectronicsPete, Electronic Engineer
Category: Car Electronics
Satisfied Customers: 15770
Experience:  Over 16 years of experience installing and repairing electronics.
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I have the alpine ine-s920hd in my 2010 dodge ram ...been fine

Customer Question

I have the alpine ine-s920hd in my 2010 dodge ram ...been fine till recently, when I touch onto the am/fm button nothing happens just says no data.. but then its locked up and I cant even change to another venue I have to pop out the control panel put back in and then pop a dvd in to get it to switch to video and then once that engages then I can switch to serius or my Bluetooth but if I go back to am/fm it locks everything back up again . sometimes even after I get it to switch to another venue I don't have any sound and have to play with it reseting it a couple of times ...can it be fixed or do I need to get another unit
Submitted: 1 year ago.
Category: Car Electronics
Expert:  ElectronicsPete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
Your unit may have a firmware glitch.
You can download and install the latest firmware onto it - see:
http://alpine-usa.com/feeds/promo/13avupdate
The download file and full instructions are shown on the site.
Let me know if that works for you...

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