How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Car Electronics
Satisfied Customers: 9527
Experience:  8+ years of professional experience
13568747
Type Your Car Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a deh-p8400bh in my car that no longer turns off. I

Customer Question

I have a deh-p8400bh in my car that no longer turns off. I can press on the off area on the head unit all day and it just doesn't turn off.
Submitted: 1 year ago.
Category: Car Electronics
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.That problem may, possibly, be owing to the DEH device suffering either an electronics failure that affects the controls, or else owing to a 'dependency' on another device being shut Off too.So try turning Off all other devices in the stack or console, first. Then try turning it Off again, when it's the last device that *can* turn Off, in the stack or console.