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Russell H.
Russell H., Service Tech
Category: Car Electronics
Satisfied Customers: 9547
Experience:  8+ years of professional experience
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I have just started my subscription this week. However I can,t

Customer Question

I have just started my subscription this week. However I can,t get my music back. I hit radio by mistake and I don,t know how to access my music again.
Submitted: 1 year ago.
Category: Car Electronics
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I advise you to put the device back into some other mode than Radio mode, by pressing the appropriate button or control.
What subscription, to what service, just started this week?
What device are you accessing the music through, please?
(With this information, I should be able to give a surer and more detailed answer.)
Customer: replied 1 year ago.
I am not familiar enough with my console (Cadillac ATS 2015) to know which area to press. Thank you , Russell for helping. I ordered Sirius XM to enjoy the continuous music while driving.
Expert:  Russell H. replied 1 year ago.
The normal radio must have been switched On instead, when you hit 'radio.'
Try hitting 'radio' again. It might perhaps toggle to Off, and allow Sirius XM reception once more. Let me know how that goes, at your convenience.

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