SiriusXM radio only reads 'antenna' on screen. Will not go to presets. No audio. Why?
Type of Electronic: Other
Connected to two other cradels. Same thing happens.
Hello, and thanks for your question! My name is XXXXX XXXXX XX happy to assist you today!!
Can you please give me the model of your unit?
XM xpress model(NNN) NNN-NNNN
Are you still with me? Switched off line on my computer to my e-mail page.
If your getting this error messege on more that 1 docking station then you have a problem with unit itself. It is not connecting to the antenna. Doest the unit work on its own when not docked??
No. Needs to be docked in order to recieve power.
Ok, just making sure. Have seen them with external portable packs also.
It sounds like your unit has been damaged. If you change docks allot then it may be loose on the inside.
How old is the unit??
About three years old. I do switch docks alot. Can it be repaired?
Yes, in most cases it can be.
Give these guys a look. They do sat radio repairs.
In some cases though its cheaper to replace the unit all together.
Fcc licensed radio operator and tech