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The manual said to contact a technical support before returning

 
bluextc89's Avatar
  • Answered by:bluextc89
  • Small Business Owner
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Customer Question

The manual said to contact a technical support before returning a product. It appears we have a defective product we bought at BJ's. The Magellan Roadmate gps receiver is suposed to connect to the car cradle; however, the car cradle does not fit the receiver as pictured. Also, the connection wire does not work correctly. I have to pull out the wire and reinsert the wire into the receiver each time I start up the car. The serial # XXXXX There is another number on the receiver P/N:(NNN) NNN-NNNN001 1610.

Submitted: 789 days and 14 hours ago.
Category: Car Electronics
Value: $30
Status: CLOSED

Accepted Answer

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Expert:  bluextc89 replied 789 days and 11 hours ago.

Just answer is a paid independent technical advice site - not affiliated with any manufacturer.

Your warranty specifies that you contact Magellan Customer Service.

Please call
Telephone:(NNN) NNN-NNNN
Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT

Thanks!

Expert TypeSmall Business Owner
Category: Car Electronics
Pos. Feedback: 97.7 %
Accepts: 1744
Answered: 3/12/2011

Experience: MECP Certified, Car Audio Pro 17 Years. Shop owner 5 years.

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