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No it is not legal to turn off the hot water and the heat. It is unlawful.
He could have evicted them but cannot do that now because he agreed to forgive the rent that was owing.
So they should immediately send the landlord a letter explaining the law and making it clear they will sue him for damages.
And before doing that they should call the Regie that will explain the law a bit more and tell them just what to do with this landlord.
I am sorry this has happened to them.
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