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Hello! My name is***** you for your question. I'm reviewing it now, and will post back again shortly.
I can certainly assist you. Please just set out the facts in a basic way and we can go from there.
You will not likely succeed in getting a refund.
What you will get is an order reimbursing you for the cost of repairs if you have to have someone else repair the work.
So what would make sense is for you to get a few estimates of the costs for the repairs and then send the contractor a demand letter. In the letter set out the facts briefly and then explain how many times you have contacted them and that they have still not done the work. Tell them that you have now received three estimates or whoever many you have received and that if they do not come by and make the repairs by a deadline that you set you will commence legal proceedings without any further notice to them. You will then be seeking interest and your costs as well as reimbursement for the monies for the repairs.You can sue in small claims court and can self represent. If you find you need help as you go through the process you can always post on the site again and I can assist you further.Does that help as a starting point?
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Please keep my name. It is Legal Ease. If you do end up suing or find you need some help in any event, the next time you post you can put my name into the question and then I will be the one to answer again.
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Is there anything more I can help you with at this point in time?