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I am sorry to hear of this difficult situation.
Are you saying this is an auto-renewable contact and if so did you know this?And does the contract say that it continually auto-renews unless you end it?
Did they raise the price this year?
Who signed it?And does the contract allow for raising the price each time before it renews?And if so don't they have to tell you the price?
I have just spent a lot of time trying to find what you read and I don't see that as being the law in Alberta. It is in some other provinces.
I could be missing something but I cannot find it in the Fair Trading Act or anywhere actually.
From what I have found this is about basic contact law and if both parties signed knowing what they signed then the contract would be binding.
The Consumer Protection Branch will not help you because you are a business but you can call them and ask them if there is a law about auto renewable contracts and if so whether it does apply to businesses in case I have missed it.
Here is a link to their contact information:http://www.servicealberta.gov.ab.ca/file-a-complaint.cfm
I hope that helps.
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