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Legal Ease
Legal Ease, Lawyer
Category: Canada Law
Satisfied Customers: 96451
Experience:  Lawyer
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We applied permanent residence cards in december 11, 2015,

Customer Question

We applied for our permanent residence cards in december 11, 2015, we were told that they would be 8-10 weeks .. after 10 weeks we called and was told their was a mix up and a request was sent after after 12 weeks we called back and were told our request hasnt been answered and to be patient ....it is now week 15 and still nothing... we need to take the next step but how please help?
Submitted: 8 months ago.
Category: Canada Law
Expert:  Legal Ease replied 8 months ago.

I am sorry to hear this. Are they needed urgently for some reason?

Customer: replied 8 months ago.
we have plans for my father to visit his sick mom after 20 years of not seeing her
Customer: replied 8 months ago.
like i said it is the 3rd time we called and they said nobody has openend your request and do not give us anymore information...something has to be done to rush this process....the processing time is only 8-10 weeks and now online it says only 40 days!
Expert:  Legal Ease replied 8 months ago.

I would suggest faxing them a letter stating that something has clearly gone wrong and this is becoming a serious situation for you.

The other approach is to see if you can apply for the cards on an urgent basis.

Have you seen this page?

http://www.cic.gc.ca/english/information/pr-card/apply-urgent-processing.asp

Customer: replied 8 months ago.
would it not be possible to get legal help to help process our cards faster? or is that a bad idea
Customer: replied 8 months ago.
because i dont believe a fax would help us since we have already called three times
Expert:  Legal Ease replied 8 months ago.

I don't think legal help would help and it would be too expensive.

But I do think the fax may help.

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