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Hello, thank you for the question.
I have no problem with you using your phone to interact over the site, but you have to take more time and make sure that the typed info is accurate. I can barely understand what you wrote.
Perhaps you'd like to wait until you're in front of a proper keyboard? Or take your time and tell me what's going on?
I'm a lawyer in Ontario, I have lots of experience dealing with the CAS.
I don't do phone calls, I consider that contrary to the Law Society rules since we are anonymous here.
I don't know that you'll get that, but I'll opt out as your expert so you can see if another will call you.
You should see a button to request a phone call.