I am sorry for the delay. I did reply. My reply did not go up. Sometimes, when the customer replies again before their reply from the expert goes up thisvcuts off the experts reply. I expect because my answer was somewhat lengthy it did not go up and in time and your reply cut it off. I will now provide it again.
Your question is about defamation.
Defamation is false communication about a person that tends to hurts the person's reputation.
The communication must be made to other people, not just to the person it's about. It can be spoken or written, or it can even be a gesture.
The law protects your reputation against defamation so, if someone defames you, you can sue the person for money to compensate you for your damage to your reputation.
But it's important to understand that the law doesn't protect you from a personal insult or a remark that injures only your pride; it protects reputation, not feelings.
For example, if someone says that you are a sleazy person then that's not damaging to your reputation as it's really just a mean insult. But if the person is saying that you are dishonest in business, you probably do have a good reason to sue.
In your case because the defamation is happening verbally the actual legal term for what you would sue for is "slander".
If you can prove that someone libeled you ( that is when the defamation is in written form) and that person does not have a good defence, then a court will presume that you suffered damages and award you money to compensate for your damaged reputation.
The law treats slander differently than libel: with slander, you have to prove you suffered damages, in the form of financial loss, to get compensation. It can be very difficult to prove this sort of financial loss. That's why most slander cases never go to court.
But in the following four examples, a slander lawsuit may succeed without you proving financial loss. Even though there's no permanent record of the slander, the law will presume damages, as if there were libel, if someone:
- accuses you of a crime (unless they made the accusation to the police)
- accuses you of having a contagious disease
- makes negative remarks about you in your trade or business
- accuses you of adultery
Your next step should be to consult with a lawyer face-to-face with a view to retaining the lawyer to send this person a demand letter that demands that this malicious defamation cease-and-desist at once, demands a formal written retraction and written apology, and threatens a lawsuit. I hope that helps