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I am sorry to hear this.
Did the other person do something abusive?
But what I was asking is whether the person you shared the account with could have done something wrong, even though you did not.
Where are they located?
It is not going to be feasible for you to sue them as they are too far away and are in the US and it will cost way too much.
But you can send them a letter by Registered Mail, demanding that they adhere to the terms of their agreement, understand that you did not breach any rules and that they must open your account or you will seek a court order. You cannot really get the order but the threat may work.
If this is vitally important to you then and even better approach is to pay a lawyer in your city a small fee to send them the letter. It will likely cost a couple of hundred dollars but the letter will hold much more weight then.
You can contact the Law Society and use their Lawyer Referral Service. You will be given the name of a lawyer and can consult with the lawyer and the first half hour will be free.
The number is:
1-***-***-**** or(###) ###-####(within the GTA)