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How much do they say that you owe?
When did this debt arise?
When is the last time you made a partial payment towards the debt or acknowledged the debt in writing, if ever?
The limitation period for suing in Alberta is two years from the time when the claim first arose. This means that the collection agency can no longer sue on this debt, and frankly there is no possibility that they do not know that.
I suggest that you tell the collection agency that you do not owe them any more debt, and that you are happy to have a court decide even though they know that they cannot sue you because of the limitation period.
Then tell them that you do not wish to hear from them any longer and if they continue to contact you you are going to report them as continuing to harass you to their regulatory body.
It is the Consumer Protection Branch that regulates them.
They can report you but you can put in a formal appeal.