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Tom B.
Tom B., Barrister & Solicitor
Category: Canada Law
Satisfied Customers: 2263
Experience:  25 years in practice
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I signed a contract with bell on 22/5/15 /internet

Customer Question

i signed a contract with bell on 22/5/15 for cell /internet /t.v./home phone.
the installation started on or about 26/5/15 and as of today not completed
i have called bell on 5 separate occasions , have had 5 service personal attempting to
regulate the problem ,however it still persists
can the contract be cancelled? how?
what recourse or cos t recoveries does bell have against me?
any thing else i should?
thank you for your help
Submitted: 1 year ago.
Category: Canada Law
Expert:  Legal Ease replied 1 year ago.
What are they telling you?When do they say you will have your services?I assume you have some services such as cell, right?Is this a fixed term contract?
Customer: replied 1 year ago.
no 1 I have cell internet home phone and tv services
no 2 yesterday was the 5th call to repair
was told they can repair the line from their on line service
that it would take approx.20-30 minutes
this am problem still persistsAt 1200 noon 09 06 /15 another service call was set up
and the bell representative confirmed this will be the 6th attempt
to resolve the problemno contract for tv internet or phone, cellphone 2 years
there is 500.00$ for combining 4 services over 2 years
Customer: replied 1 year ago.
the 500$ is paid over 2years.this was given to me because I bundled all services with bell
Expert:  Legal Ease replied 1 year ago.
So are you asking to get out of the 2 year cell phone contract?
Customer: replied 1 year ago.
yes
Expert:  Legal Ease replied 1 year ago.
And is that because you no longer want any of their services?

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