Yes I've spoken with them and they said yesterday they were going to remove it. I made it clear that I needed the Non Payments to be removed in order to have this resolved and Randy said they would be able to help me. Today Randy has called back and has stated that they can not remove this information because i did not pay my bill. I did pay my bill just not the entire bill only because I feel they charged me incorrectly. On one account they charged me over 600.00 for tablets we were not even using. They were sitting in my closet with dust on them and they acknowledge that the accounts were not being used before and they ahve not been used since they see the charges.
So i'm stuck still with 2 bad remarks and CMHC requesting more money because of it.