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Yes, she works for the bank that she owes money. When the business closed, they contacted her and asked her to come for an interview because of her customer skills. She works in the Call Centre for the bank and has since she lost her business which was in 2010. The first and only letter sent from the bank was apparently in September 2011 which I now have a copy. It is only a letter demanding payment. so yes she is an employee. I was one of the owners and I am still waiting for my copy which apparently was sent to my home address but never received.
No, she did not know about it. They just did it - no notice or anything. When it happened she contacted her HR department and they advised that no garnish or anything was received by them.
They have an internal messaging system called "sametime". She even asked the guy why he did not contact her on that. He did not answer. I personally think that he is a clerk that thought he could do what he wanted and that is why I am looking for information on the procedures of debt collection. I think he did it because he found out that she worked for the Bank. He works in Ontario and probably did not know that she was with the Call Centre in Halifax. It has been 3 years and quite a while since September 2011.
Also My daughter is a single parent with an eight year old child to support. It just wasn't properly done.
Before we finish, I have a couple of questions. I need to go out also so I may be a couple of hours before I reply.
One of the questions would be the original debt was a numbered company and I realize that she could be held responsible but it was a different bank account. Why would they not have to take some procedure before going into a personal bank account that they made her open when she was hired there. She is not allowed to have her pay go into a different bank other than the Bankof Nova Scotia.
Who is this Employment Standard Branch. Is it part of the government of nova scotia?
Would you suggest that we personally write a letter to the VP of the Bank or that department or her Human Resource department and if we do, would she be in danger of losing her job. They could of called her. I could see if theymade an arrangement of some sort. Going forward, they cannot do anything as they have the bankruptcy order.