Thank you for using the site. I'll be happy to help you with these problems.
Do you have these problems in a Word document or PDF perhaps? It appears that there are figures and diagrams that are missing, and it also appears that the problem set is not complete as problem #18 seems to have been cut off.
If you have them in a document, you can attach it to your reply using the "Add a file" link, or you can upload it to a file-sharing website such as mediafire.com or sendspace.com. If you use one of those sites, simply copy the sharing link for your file, and then paste that into your reply.
If needed, it is also possible to arrange for you to be able to send the file to me by email. However, there is a small additional charge for that so perhaps that should be kept as a last resort option. Let me know if you would like to use that option though.
I look forward to helping you with these.
While the site isn't set up in quite that manner, I am confident that we can work something out together that is mutually agreeable.
Some possible options are:
• Provision of solutions, with follow-up discussion as needed
• Provision of detailed step-by-step solutions
• Discussion of problems over the phone
Can you tell me more about what you have in mind so that I can propose an arrangement?
I believe that we can overcome the issue about uploading the questions, if you can give me some information about what you have available to you. Do you have the problems in a document of some kind on your computer?
I'm sorry that I couldn't be of more help.
There should be a link on that page that you can use to contact a Customer Service representative to arrange for a refund.