How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Cadillac Technician
Category: Cadillac
Satisfied Customers: 46905
Experience:  16 years of experience
2499435
Type Your Cadillac Question Here...
Chris (aka- Moose) is online now
A new question is answered every 9 seconds

04 srx wont start, they are fine and the battery is brand

Customer Question

04 srx wont start
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: they are fine and the battery is brand new....turn the key and the dash goes dark...no sound no crank...nothing
JA: Are you fixing your SRX yourself? What have you tried so far?
Customer: that is the extent so far....started with battery and now just researching other possible problems before taking to dealership
JA: Anything else you want the mechanic to know before I connect you?
Customer: nothing i can think of...not sure if it needs new starter? or alternator....worked fine last night... but all the things im reading seems it could be a multitude of things
Submitted: 4 months ago.
Category: Cadillac
Expert:  Chris (aka- Moose) replied 4 months ago.

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner till early morning.

Will the headlights come on bright and remain bright while trying to start?

What is the battery cable voltage when the key is held in the start position?

Expert:  Chris (aka- Moose) replied 4 months ago.

Hello again Chris here,

  1. I have to assume you were not pleased with my help, because you have not replied or rated the post.
  2. What would you like to do regarding your question now?
  3. Do you still need help? Please reply I want you to get equal to or more than what you paid for.
  4. This post is coming up on the 7 day mark where it times out. That can prevent me from being able to post answers to your replies.

Thanks Chris

Related Cadillac Questions