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Tim Mohr
Category: Cadillac
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I had my windshield replaced on my 2000 dhs. Now the

Customer Question

I had my windshield replaced on my 2000 dhs. Now the rainsense feature does not work. It work perfectly before.
JA: What is the make/model of your car?
Customer: 2000 Cadillac dhs
JA: Are you fixing your DTS yourself? What have you tried so far?
Customer: It's a dhs and no.
JA: Anything else you want the mechanic to know before I connect you?
Customer: not
Submitted: 7 days ago.
Category: Cadillac
Expert:  Tim Mohr replied 7 days ago.

Hi, my name is ***** ***** are 2 different windshield for this, one with rain sensing and one without, the rain sensing windshield has a grid on it, by the sensr, are you sure they installed the correct windshield?

Customer: replied 7 days ago.
The right side of the windshield has internal wires in it It looks like the one that was replaced . I told the Safelite the existing windshield had rainsense.
Expert:  Tim Mohr replied 7 days ago.

ok, if its the right windshield, then they did get the rain sensor hooked bac up, have you contacted them yet?

Customer: replied 7 days ago.
Have not contacted the installer. I thought if the fix was simple I would do it myself. It's a long story but they had the car tied up 3 times already. 2 too many in my book.
Expert:  Tim Mohr replied 7 days ago.

yes, thats not acceptable, but to get to the connectors for the rian sensor, the windshield trim has to come off, and parts of the headliner, Tim

Customer: replied 7 days ago.
Is it your suggestion that I contact the installer?
Expert:  Tim Mohr replied 7 days ago.

Absolutely, either way its their responsibility, and should repair it for free,Tim

Expert:  Tim Mohr replied 7 days ago.

Please dont forget to rate me, so I can get credit for helping,Thanks,Tim

Expert:  Tim Mohr replied 7 days ago.

Is there a reason you wont rate me? I do not get paid unless you do??

Expert:  Tim Mohr replied 6 days ago.

Ok, I see you were just looking for free answer, good luck in the future

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