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Ask Dave Nova Your Own Question
Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
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No dash light and key want come out of inigtion and car want

Customer Question

Hello, my name is ***** ***** dash light and key want come out of inigtion and car want start.
JA: Have you checked the fuses? The dashboard bulbs?
Customer: Yes
JA: What is the model/year of your Cadillac?
Customer: 2004
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I would able to get the starter to crank by jumping the relay, but car would not start.
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 24 days ago.
Category: Cadillac
Expert:  Chad Farhat replied 24 days ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 24 days ago.

is there a red security light on dash flashing when you try to start it ?

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

have you tried reseting it

Master reset Procedure

1- Disconect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 15 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

Customer: replied 24 days ago.
It still did not crank.
Expert:  Chad Farhat replied 24 days ago.

do you have a red security light flashing ?

Expert:  Chad Farhat replied 24 days ago.

you will need a factory scanner or equivalent to run a diagnostic scan & retrieve fault codes from the alarm module in the vehicle.
is it the module, the receiver, hood switch , door switch, wiring etc.. , it could be number of reasons & there is not a fuse or a relay that you can pull out to disconnect it unfortunately