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sprinkles08
sprinkles08, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 22400
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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2009 cts had aux coolant pump fixed/replaced about 2 years

Customer Question

hello
JA: Hello. How can we be of help?
Customer: 2009 cts had aux coolant pump fixed/replaced about 2 years ago from dealer and same problem again and they won't repair ........said 12 months or 12 k miles
JA: How many miles on the car? How has your mileage been lately?
Customer: 103k good mileage
JA: Are you fixing your CTS yourself? What have you tried so far?
Customer: yes would like to just read and reset codes
JA: Anything else you want the mechanic to know before I connect you?
Customer: I don't have any money
Submitted: 6 months ago.
Category: Cadillac
Expert:  sprinkles08 replied 6 months ago.

Hello and welcome to JustAnswer!

I'm certain they'd have no problem repairing the vehicle but it's not a warrantable repair if that's what your question was. The part and labor warranty on the replacement part is 12/12 as they mentioned. It wouldn't be possible for them to warranty the repair and be reimbursed for it from GM. Unless there is more to the story I'm sure they would have no problem repairing the vehicle for you but it would be a customer pay situation.