Hi, I am a Toyota technician and we have a 2010 SRX
in for a used vehicle we are selling. My issue is that the motorized radio display is not functioning properly. upon starting, the unit will raise only a inch or so, stop go back down and move up and down continuously. when placed in reverse, the back-up camera will show on what part of the screen you can see, then shut off and show the cadillac symbol.
JA: No. Was it good?
JA: Is this an aftermarket camera, or did it come with the vehicle?
Customer: i believe factory back up camera, my issue is with the motorized nav. screen not coming up fully and moving erridically
JA: Are you fixing your SRX yourself? What have you tried so far?
Customer: Yes, i have not tried performing any tests on the unit itself. i am looking on the internet to see if cadillac had known issues with these. i do not know if this is something where the radio/ motorized nav. screen will need to be replaced.
JA: Anything else you want the mechanic to know before I connect you?