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Ask Dave Nova Your Own Question
Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
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I have a stuck disc in my CD player, 2013 XTS and thank you

Customer Question

I have a stuck disc in my CD player
JA: What is the model/year of your Cadillac?
Customer: 2013 XTS and thank you for being there...wherever there is?
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: tried to eject through the media dash system, took a flashlight and saw a disc in there...the system won't eject it. I tried to use a tweezers to push it in io re-seat it. No avail.
JA: How long has this been going on?
Customer: a month
JA: Anything else you think the mechanic should know?
Customer: no
Submitted: 2 months ago.
Category: Cadillac
Expert:  Ryan Schott replied 2 months ago.

I have had great success using another disc to trick it into loading or ejecting just don't let the other disc go in. Outside of that if you have to get your radio replaced GM will send back your disc as long as you request they do so but it takes about a week.

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