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Daniel Jones
Daniel Jones,
Category: Cadillac
Satisfied Customers: 504
Experience:  GM A Tech at Straub Buick GMC
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When we push the button to open it only opens about a foot

Customer Question

When we push the button to open it only opens about a foot or two and then immediately powers closed. Its like a pressure sensor might be bad?
JA: Which sensor are you asking about? O2? MAP? Did any codes pop up?
Customer: I'm thinking a safety sensor that stops it from opening if it hits an obstruction. I'm not sure if it even has one but typically any motorized door or gate has this feature for safety purposes
JA: What is the model/year of your Cadillac?
Customer: 2012 escalade
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I was it is something simple. I haven't done anything except start to research before I tore into it
JA: Anything else you think the mechanic should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Cadillac Mechanic about your situation and then connect you two.
Submitted: 12 months ago.
Category: Cadillac
Expert:  Daniel Jones replied 12 months ago.

Hello. Welcome to the site. Thanks for coming. I'm ***** *****.
I'm here to provide as much information and insight as I can, to best answer your question.

Can you give me your VIN# ***** I can see if there are any Service Bulletins?

Thank you for posting your question.

Your business is very valuable to us.
Thank You
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Customer: replied 12 months ago.
I don't have access to the vehicle at this time
Expert:  Daniel Jones replied 12 months ago.

Does the liftgate open if you turn off the switch on the dash and manually open the liftgate?

Customer: replied 12 months ago.
it opens with the switch off with assistance, its heavy. It will also open with the power on if I assist it. I'm not thinking it might be week struts since they appear to assist in the lift?
Expert:  Daniel Jones replied 12 months ago.

The lift supports are supposed to keep it up. If it is not staying up when you manually open it they are bad. Replace them both.

If you need more help, please use the "Reply" tab to continue our conversation - I'm happy to answer follow-up questions.
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Thank you for posting your question.
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